done.

Terms of Service

Last updated: June 2026

These Terms of Service ("Terms") are a legal agreement between you and the developer of Done ("Done," "we," "us") governing your use of the Done app and the Done Cloud service. By downloading or using Done, you agree to these Terms. If you don't agree, do not use the app.

1. License

We grant you a personal, non-exclusive, non-transferable, revocable license to use Done on Apple devices that you own or control, for your personal, non-commercial use, subject to these Terms and the Apple Media Services Terms and Conditions.

2. Subscriptions and billing

Done is offered as an auto-renewable subscription.

  • What's included: Your subscription unlocks full use of Done on iPhone, iPad, and Mac, including Done Cloud end-to-end-encrypted sync across your devices.
  • Plan and price: The subscription price and billing period are shown in the App Store at the time of purchase and may vary by region.
  • Introductory offers: If a free trial or other introductory offer is available, its terms (including length and when you will be charged) are shown in the App Store at the time you subscribe and are governed by Apple's policies.
  • Payment: Payment is charged to your Apple Account upon confirmation of purchase.
  • Auto-renewal: Your subscription automatically renews unless you turn off auto-renew at least 24 hours before the end of the current period. Your Apple Account is charged for renewal within 24 hours before the period ends, at the then-current price.
  • Managing your subscription: You can manage or cancel your subscription anytime in your App Store account settings. On iPhone or iPad: Settings, your name, Subscriptions. On Mac: open the App Store, click your name, Account Settings, Manage. Cancellation takes effect at the end of the current billing period.
  • Price changes: If we change the price, we will notify you in advance, and where required, ask for your consent through the App Store before the change takes effect; otherwise the change applies at your next renewal.
  • Refunds: Purchases and refunds are handled by Apple in accordance with Apple's policies. We do not process payments and generally cannot issue refunds directly.

Subscriptions are sold to you by Apple. Apple's terms govern the transaction; these Terms govern your use of the app.

3. Your content and ownership

Everything you create in Done, including your tasks, lists, steps, and notes, is yours. We claim no ownership of it.

Your content is stored on your device and, if you enable Done Cloud, is end-to-end encrypted on your device and synced as encrypted data. We cannot read your content. Operating sync does require a small amount of non-content information, such as how many records exist, which record changed, when it changed, and the encrypted data's size, as described in our Privacy Policy. We never have access to the words in your tasks, lists, or notes.

4. End-to-end encryption and data recovery

Done Cloud is end-to-end encrypted. The key that protects your data is generated on your device and is never sent to us in usable form. It stays in your device's keychain and syncs only between your own Apple devices through iCloud Keychain. So that you can still recover your data if you set up a new device, a copy of that key is escrowed on our servers, scrambled so that it can be unlocked only with your recovery code. This is what keeps your data private, and it also means:

  • We cannot recover your data for you. If you lose access to your Apple Account and have not saved the recovery code shown in Settings, your encrypted data cannot be restored by us or by anyone, because we cannot read it.
  • You are responsible for your devices, your Apple Account, and your recovery code. Keeping a device with Done installed, staying signed in to the same Apple Account, and/or saving your recovery code are the ways your data stays recoverable.

To the maximum extent permitted by law, we are not liable for any loss of data that results from your loss of access to your Apple Account, your devices, or your recovery code.

5. Acceptable use

You agree not to:

  • reverse engineer, decompile, or attempt to extract the source code of the app, except to the extent that restriction is prohibited by law;
  • use Done for any unlawful purpose or in violation of these Terms;
  • rent, lease, sell, sublicense, or otherwise transfer the app or your access to it;
  • interfere with or attempt to gain unauthorized access to the Done Cloud service or other users' data.

6. Third-party services

Done relies on services provided by Apple (Sign in with Apple, iCloud Keychain, App Store), Supabase (hosting of encrypted data), and RevenueCat (subscription management). Their availability is outside our control, and your use of the app may also be subject to their respective terms. We are not responsible for the acts or omissions of these providers.

7. Disclaimers

Done is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the app will be uninterrupted, error-free, or that data will always sync or be preserved. You are responsible for maintaining your own backups of important information.

8. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising from your use of Done. Our total liability for any claim relating to Done will not exceed the amount you paid us for the app in the 12 months before the claim.

9. Termination

You may stop using Done at any time by deleting the app and, if you wish, deleting your account. You can permanently delete your account and all associated Done Cloud data from Settings, Account, Delete Account; this is immediate and irreversible. We may suspend or terminate your access if you materially violate these Terms. Sections that by their nature should survive termination (ownership, disclaimers, limitation of liability, governing law) will survive.

10. Governing law

These Terms are governed by the laws of the United States and the State of New York, without regard to conflict-of-laws principles. Disputes will be resolved in the courts located there, except where applicable law gives you the right to bring a claim in your local jurisdiction.

11. Apple App Store additional terms

These Terms are between you and the developer of Done, not Apple. Apple is not responsible for the app or its content. To the extent required by Apple:

  • This license is limited to use on Apple-branded devices you own or control, per the Apple Media Services Terms.
  • Apple has no obligation to provide maintenance or support for the app; that is our responsibility.
  • To the extent of any warranty, if the app fails to conform, you may notify Apple for a refund of the purchase price (if any); Apple has no other warranty obligation.
  • We, not Apple, are responsible for addressing any claims relating to the app (product liability, legal/regulatory compliance, or consumer-protection claims).
  • We, not Apple, are responsible for investigating and resolving any third-party claim that the app infringes intellectual-property rights.
  • You represent that you are not located in a country subject to a U.S. Government embargo or designated as terrorist-supporting, and are not on any U.S. Government restricted-parties list.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

12. Changes to these Terms

We may update these Terms as Done evolves. We will revise the "Last updated" date and, for significant changes, provide notice in-app or by other reasonable means. Continued use after an update means you accept the revised Terms.

13. Contact

Questions about these Terms: support@done-os.app.